How do I get an email account?
What is my email address?
Why is having a CUW email account important? I already have a hotmail or yahoo account.
I've deleted everything in my mailbox, and it is still saying that it is full.  Why is that?
How can I access my email via the web?
How do I access my email without using the Web Access while I'm on campus?
How do I access my email without using the Web Access while I'm off campus?

FOR MICROSOFT OUTLOOK 2000 USERS:

How do I create a new address?
How do I create a personal distribution list?
How do I create or modify a signature?
How do I use the Out of Office Assistant?
How can I archive old messages?

How do I get an email account?

Students

• Typically students visit the Student Services Center at the beginning of the fall term to complete the Acceptable Use form and to have their account set up.  Students should contact Jesse Burant, Computer Lab Coordinator, at 262.243.4553 in the event of difficulties.

Faculty and Staff

• Please contact Mark Stenson in PC Support, 262.243.4567, for assistance in setting up your email account.

What is my email address?

Your email address is typically formatted as follows: firstname.lastname@cuw.edu

Some variations to this format are necessary on occasion, but this is the general rule.

Why is having a CUW email account important? I already have a hotmail or yahoo account.

By standardizing the format of our email addresses, professors can easily communicate important information with their students (and students with their professors).  In addition, announcements that pertain to all members of the CUW community are frequently communicated using the CUW email accounts.

I've deleted everything in my mailbox, and it is still saying that it is full.  Why is that?

Your mailbox has a size limit assigned to it.  This size limit includes any items that are in any of the mailbox folders.  Items in the Inbox, in the Sent Items, or in the Deleted Items all count.  If you delete items from your Inbox, they move to the Deleted Items folder.  To actually free up the space, you then must also delete the Deleted Items.

How can I access my email via the web?

Students

Faculty/Staff 

How do I access my email without using the Web Access while I'm on campus?

You should follow the instructions within that particular program that you are using.  When asked, the specified Incoming and Outgoing Server is listed below:

Incoming (POP3) Server - student.cuw.edu

Outgoing (SMTP) Server - student.cuw.edu

How do I access my email without using the Web Access while I'm off campus?

You should follow the instructions within that particular program that you are using.  When asked, the specified Incoming Server is listed below:

Incoming (POP3) Server - student.cuw.edu

Outgoing (SMTP) Server - use the outgoing server setting specified by your Internet Service Provider

FOR MICROSOFT OUTLOOK 2000 USERS:

How do I create a new address?

1. From the Inbox, choose Tools.
2. Choose Address Book...
3. Choose File.
4. Choose New Entry...
5. Highlight New Contact and click OK.
6. Enter the person's information and click on Save and Close.

How do I create a personal distribution list?

1. From the Inbox, choose Tools.
2. Choose Address Book...
3. Choose File.
4. Choose New Entry...
5. Highlight New Distribution List and click on OK.
6. Enter a name for the list in the Name box.
7. Click on Select Members.
8. Make sure that you are pulling the names from the correct location. This is selected in the Show Names from the: drop down box.
9. Begin entering the names in the Type Name or Select from List  box.
10. When the correct individual is highlighted, click Add.
11. When all individuals have been selected, click OK.
12. Click Save and Close.

How do I create or modify a signature?

1. On the Tools menu, click Options, and then click the Mail Format tab.
   In the Send in this message format box, click the message format you want to use the signature with.
2. Click Signature Picker, and then click New.
3. In the Enter a name for your new Signature box, enter a name.
4. Under Choose how to create your Signature, select whether to start from scratch or use an existing signature.
5. To select a file to base your signature on, click Use this file as a template and type the path and file name in the box, or click Browse to select from a list.
6. Click Next.
7. In the Signature text box, type the text you want to include in the signature.
   You can also paste text to the Signature text box from another document.
8. To change the paragraph or font format, select the text, click Font or Paragraph, and then select the options you want. These options are not available if you use plain text as your message format. If you use Microsoft Word as your e-mail editor, you can create your signature in Word.

How do I use the Out of Office Assistant?

1. From the Inbox, choose Tools.
2. Choose Out of Office Assistant...
3. Select I am currently Out of Office.
4. Type in your AutoReply message.
5. Click OK if you want to use this for all incoming emails.

How can I archive old messages?

• Your Outlook mailbox grows as items are created in the same way that papers pile up on your desk. In the paper-based world, you can occasionally shuffle through your documents and store those that are important but not frequently used. Documents that are less important, such as newspapers and magazines, you can discard based on their age.
• You can quickly complete the same process in Outlook. You can manually transfer old items to a storage file by clicking Archive on the File menu, or you can have old items automatically transferred by using AutoArchive.
• AutoArchive is a two-step process. First, you turn on AutoArchive. On the Tools menu, click Options, click the Other tab, and then click AutoArchive. Second, you set the AutoArchive properties for each folder that you want archived. At the folder level, you can determine which items are archived, and how often they are archived. You can automatically archive individual folders, groups of folders, or all Outlook folders. The process runs automatically whenever you start Outlook. The AutoArchive properties of each folder are checked by date, and old items are moved to your archive file. Items in the Deleted Items folder are deleted.