Serve one another in love

Do you feel a calling to serve others, but also lead through compassion and wisdom? Do you want to enrich lives, develop better organizations, and create a more positive world? You may be a servant-leader!

Join us to learn about and share your experiences servant leadership. Each month, in conjunction with Servant-Leader Milwaukee, Concordia University’s Center for Excellence in Learning and Teaching (CELT) and the Office of Alumni Relations host the Concordia Servant Leader Roundtable. The meetings are held the second Thursday of the month,  from 7:30 to 8:30 a.m. in the Lakeshore Room at the Mequon Campus. While the topic changes each month, the enduring theme of the roundtable is "the wisdom is in the room."

Upcoming Servant Leader Roundtables via Zoom

Contact Elizabeth Evans at 262-243-4283 or elizabeth.evans@cuw.edu for the information to join a meeting on Zoom.

Thursday, September 10, 2020 7:30am to 8:30am Central Time
Concordia Servant Leader Roundtable
Topic: Self-awareness Leads to Encouragement of Others via Zoom
“Servant-leaders are aware of their strengths and weaknesses. They know that they are not perfect, and yet they can perform at a high level; they know they have their own emotions and biases, and yet they can make wise and fair decisions. By building on their own strengths and accepting their weaknesses, they are ready to build on the strengths and accept the weaknesses of others. They are less likely to judge, and more likely to encourage.” Kent Keith

Thursday, October 8, 2020 7:30am to 8:30am Central Time
Concordia Servant Leader Roundtable via Zoom
Topic: Servant Leaders Persuade through Engagement
“Servant leaders [rely] on persuasion, rather than on one’s positional authority, in making decisions within an organization. The servant leader seeks to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant leadership. The servant leader is effective at building consensus within groups. “ Larry Spears

Thursday, November 12 7:30am to 8:30am Central Time
Concordia Servant Leader Roundtable via Zoom
Topic: Servant Leaders Conceptualize in Community
“Conceptualization does not occur in a vacuum. Servant leaders invite ownership to help shape vision. In order to do that, servant leaders approach relationships on a long-term basis. True servant leaders do not use others to meet personal goals. Rather, they equip others to realize corporate goals. “ Greg Anderson

Thursday, December 10, 2020 7:30am to 8:30am Central Time
Concordia Servant Leader Roundtable via Zoom
Topic: Values Shape the Servant Leader
“Leadership is shaped and defined by personal philosophy . . . Values influence the ways in which people process information and interpret situations; accept and reject goals; develop and maintain interpersonal relationships; guide decision-making and problem-solving; and ultimately determine leadership performance and organizational success . . Many servant leadership scholars contend that the attributes of servant leadership originate from the core beliefs and personal values of leaders. Values are made manifest in attitudes and behaviors that form the essence of servant leadership.” Steven Brown and Phillip Bryant

What is servant leadership?

Servant leadership is a philosophy and set of practices that enriches the lives of individuals, builds better organizations, and ultimately creates a more just and caring world.

“The servant-leader is servant first. It begins with the natural feeling that one wants to serve. Then conscious choice brings one to aspire to lead. The best test is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society; will they benefit, or, at least, not be further deprived?”  

Greenleaf, R. K. (1977/2002, p. 27). Servant-leadership: "A journey into the nature of legitimate power and greatness". Mahwah, NJ: Paulist Press.

Ten Principles of Servant Leadership

by Robert Greenleaf
  1. Listening - Traditionally, leaders have been valued for their communication and decision making skills. Servant-leaders must reinforce these important skills by making a deep commitment to listening intently to others. Servant-leaders seek to identify and clarify the will of a group. They seek to listen receptively to what is being said (and not said). Listening also encompasses getting in touch with one's inner voice, and seeking to understand what one's body, spirit, and mind are communicating.
  1. Empathy - Servant-leaders strive to understand and empathize with others. People need to be accepted and recognized for their special and unique spirit. One must assume the good intentions of coworkers and not reject them as people, even when forced to reject their behavior or performance.
  1. Healing - Learning to heal is a powerful force for transformation and integration. One of the great strengths of servant-leadership is the potential for healing one's self and others. In "The Servant as Leader", Greenleaf writes, "There is something subtle communicated to one who is being served and led if, implicit in the compact between the servant-leader and led is the understanding that the search for wholeness is something that they have."
  1. Awareness - General awareness, and especially self-awareness, strengthens the servant-leader. Making a commitment to foster awareness can be scary--one never knows that one may discover! As Greenleaf observed, "Awareness is not a giver of solace - it's just the opposite. It disturbed. They are not seekers of solace. They have their own inner security."
  1. Persuasion - Servant-leaders rely on persuasion, rather than positional authority in making decisions. Servant-leaders seek to convince others, rather than coerce compliance. This particular element offers one of the clearest distinctions between the traditional authoritarian model and that of servant-leadership. The servant-leader is effective at building consensus within groups.
  1. Conceptualization - Servant-leaders seek to nurture their abilities to "dream great dreams." The ability to look at a problem (or an organization) from a conceptualizing perspective means that one must think beyond day-to-day realities. Servant-leaders must seek a delicate balance between conceptualization and day-to-day focus.
  1. Foresight - Foresight is a characteristic that enables servant-leaders to understand lessons from the past, the realities of the present, and the likely consequence of a decision in the future. It is deeply rooted in the intuitive mind.
  1. Stewardship - Robert Greenleaf's view of all institutions was one in which CEO's, staff, directors, and trustees all play significance roles in holding their institutions in trust for the great good of society.
  1. Commitment to the Growth of People - Servant-leaders believe that people have an intrinsic value beyond their tangible contributions as workers. As such, servant-leaders are deeply committed to a personal, professional, and spiritual growth of each and every individual within the organization.
  2. Building Community - Servant-leaders are aware that the shift from local communities to large institutions as the primary shaper of human lives has changed our perceptions and has caused a feeling of loss. Servant-leaders seek to identify a means for building community among those who work within a given institution.

Learn more

Visit the Robert K. Greenleaf Center for Servant Leadership.
Join the Milwaukee Servant-Leader email list for notices on upcoming events.  
The Wisconsin Servant Leader website https://wisconsinservantleadership.org includes videos and other resources. From the “ Events” page you can sign up for information about “The Wisconsin Cities Tour” each fall and spring.

If you have questions about servant leadership, or would like to register for an upcoming roundtable at CUW, please contact Elizabeth Evans.