We offer caring, compassionate counseling to students in a confidential setting. If you are hurting, confused, scared, or just need someone to talk to, please reach out to us.
Book and manage appointments using our booking page.
If you have an urgent request please call or email Student Wellness and share your concerns so that you can be scheduled for the first available appointment. For 24/7 crisis support and emergencies contact Campus Safety 262-243-4344 or call 911.
Our staff
Phone: 262-243-2123 // Office: 1
Email: michael.casali@cuw.edu
- Monday: 12 - 8 p.m.
- Tuesday: 9 a.m. - 4 p.m.
- Wednesday: 12 - 8 p.m.
- Thursday, Friday: 9 a.m. - 4 p.m
Counseling Approach: Michael Casali is the Director of Counseling Services at Concordia University Wisconsin. After working in state government, public mental health agencies, and private practice, he was drawn to CUW because of the Counseling Center's openness to incorporating faith into therapy and his interest in early adult development. He views the college years as a meaningful time for students to understand themselves, strengthen relationships, and make choices that shape their future.
Michael helps students explore how they experience themselves, other people, and the world around them while learning practical tools for coping and growth. His approach may include attention to faith and psycho-spiritual development when desired by the student. He works with concerns including anxiety, depression, trauma and abuse, suicidal ideation, family difficulties, homesickness, life skills, and the developmental challenges of emerging adulthood.
Outside of counseling, Michael enjoys golf, reading about spirituality, and home projects.
Specialty Areas: Anxiety; depression; trauma and abuse; suicidal ideation; emerging adulthood; coping and life skills; family concerns; separation anxiety and homesickness; psycho-spiritual development.
Education and Licensure:- Licensed Clinical Social Worker, State of Wisconsin
- Licensed Professional Counselor, State of Wisconsin
- PhD, Child and Adolescent Specialization, Institute for Clinical Social Work
- MS, Counselor Education, University of Wisconsin-Madison
Office: 2
Email: Jacqueline.Wichert@cuw.edu
- Monday: 8 a.m. - 4 p.m.
- Tuesday: 12 - 8 p.m.
- Wednesday, Thursday: 8 a.m. - 4 p.m.
- Friday: 8 a.m. - 2 p.m
Counseling Approach: Jackie Wichert is a Licensed Clinical Social Worker with more than 20 years of behavioral health experience serving adolescents, young adults, and adults across outpatient, community mental health, higher education, and private-practice settings. At Concordia University Wisconsin, she provides individual counseling, crisis intervention, suicide risk assessment, safety planning, and behavioral health support to students.
Before joining CUW, Jackie served in clinical roles at Rogers Behavioral Health, where she specialized in adolescent behavioral health, intake assessment, and crisis stabilization. She also worked as an outpatient psychotherapist at Northshore Clinic and Consultants and later opened Lakeview Counseling, where she continues to provide psychotherapy to adolescents and adults.
Jackie's areas of specialty include anxiety, obsessive-compulsive disorder, depression, trauma, relationship concerns, and stress management. Her work incorporates Cognitive Behavioral Therapy, Exposure and Response Prevention, Motivational Interviewing, trauma-informed care, suicide prevention, and crisis response. She also provides clinical supervision to graduate counseling interns, consults on complex cases, supports staff development and training, and helps strengthen clinical protocols and continuity of care.
Specialty Areas: Anxiety; obsessive-compulsive disorder; depression; trauma; relationship concerns; stress management; crisis intervention; suicide risk assessment and safety planning.
Education and Licensure:- Licensed Clinical Social Worker, State of Wisconsin
- Master of Social Work, University of Wisconsin-Milwaukee
- Bachelor of Science in Psychology, University of Wisconsin-La Crosse
Office: 3
Email: Amanda.Dahlman@cuw.edu
- Thursday: 12 - 8 p.m.
- Friday: 9 a.m. - 2 p.m.
Counseling Approach: Amanda Dahlman is a Licensed Professional Counselor and National Certified Counselor. She believes honesty, honor, and respect are central to counseling and seeks to create a safe environment where growth, change, and healing can take place. Her goal is for each student to feel valued, understood, and empowered to work toward meaningful goals.
Amanda uses a client-centered, strengths-based, and faith-sensitive approach and incorporates tools from Cognitive Behavioral Therapy. She adjusts counseling to the needs of the person in front of her rather than relying on a single approach. Her areas of interest include depression, anxiety, trauma, faith and spirituality, and sports performance.
With an extensive athletics background, including NCAA Division III volleyball, Amanda has a particular interest in supporting student-athletes. She understands the pressures that sports can place on mental health and helps athletes recognize that emotional wellness is as important as physical performance.
Specialty Areas: Depression; anxiety; trauma; faith and spirituality; sports performance; student-athlete mental health.
Education and Licensure:- Licensed Professional Counselor, State of Wisconsin
- National Certified Counselor, National Board for Certified Counselors
- MA, Clinical Mental Health Counseling, Messiah University
- BA, Athletic Training, Messiah University
Office: 3
Email: heather.dykema@cuw.edu
- Monday: 8 a.m. - 12 p.m.
- Tuesday, Wednesday: 8 a.m. - 3 p.m.
Counseling Approach: Heather Dykema is a Licensed Professional Counselor with more than 20 years of experience in behavioral health. Before joining the counseling staff at Concordia University Wisconsin, she spent 20 years with Aurora Health Care's Behavioral Health Team, specializing in assessment, brief therapy, crisis management, and substance-use treatment. She is now in her fifth year serving CUW students.
Heather's approach is grounded in the belief that healing and growth involve the whole person: mind, body, heart, relationships, and spirit. She creates a compassionate, welcoming space where students can explore struggles, better understand themselves, and recognize their strengths and capacity for growth. When desired, counseling may also include exploration of faith, spiritual questions, values, and God's presence and purpose.
Heather integrates evidence-informed approaches, including Cognitive Behavioral Therapy, to help students recognize unhelpful thought patterns, develop healthier perspectives, process difficult emotions, strengthen relationships and support systems, and build practical coping skills. Her goal is to walk alongside students with empathy, grace, and encouragement as they develop hope, resilience, and purpose.
Outside of counseling, Heather enjoys attending her children's sporting events, walking at the beach, and being involved in her church. Her faith, family, and relationships continue to shape her understanding of wellness and care for the whole person
Specialty Areas: Anxiety and depression; goal setting and time management; substance use; conflict resolution; parenting; life transitions; relationships.
Education and Licensure:- Licensed Professional Counselor, State of Wisconsin
- MA, Counselor Education and Counseling Psychology, Western Michigan University
Office: Albrecht 108C Intake and Triage
Email: student.wellness@cuw.edu
Counseling Approach: Rebecca Hasbani is the Coordinator for Counseling Services at Concordia University Wisconsin. She serves as a first point of connection for students seeking mental health and wellness support, helping assess needs and connect students with counseling, life coaching, peer support, campus ministry, the Student Health Center, and appropriate off-campus care.
Rebecca supports intake and triage, resource coordination, crisis response, mental health education, and campus-wide wellness initiatives. She is a certified Question Persuade Refer suicide prevention instructor and has additional training in Dialectical Behavior Therapy, Inspiring Comfort, and Project Connect. She also serves as a CUW JED Campus Co-Lead and contributes to efforts that strengthen mental health resources, prevention, and connection across campus.
Her background includes nonprofit intake coordination, management, personal training, work with international students, and service in church communities. Rebecca is a CUW alum with studies in psychology, business management, and theology. She is passionate about reducing stigma and helping students feel comfortable reaching out during times of stress, anxiety, transition, or crisis.
Specialty Areas: Intake and triage; needs assessment; mental health resource navigation; crisis support; suicide prevention education; student wellness programming; campus and community referrals.
Education and Licensure:- Certified Question Persuade Refer Suicide Prevention Instructor
- Training in Dialectical Behavior Therapy, Inspiring Comfort, and Project Connect
- CUW JED Campus Co-Lead
- Bachelor's studies in Psychology and Business Management, Concordia University Wisconsin
- Associate degree in Theological Studies
Office: Albrecht 108A
Email: dave.enters@cuw.edu
Availability: Tuesday - Thursday: 8 a.m. - 2 p.m.
Counseling Approach: Dave Enters has nearly 40 years of professional counseling experience. Before coming to Concordia University Wisconsin, he worked for close to 20 years as a family and marriage counselor. He later helped establish the CUW Counseling Center and now serves students as Director Emeritus.
Dave uses a Cognitive Behavioral Therapy approach to help students understand their concerns, develop practical skills, and make progress in a safe and confidential setting. As a called lay minister, he also welcomes the opportunity to integrate faith and God's Word into counseling when a student desires that perspective. His work emphasizes God's mercy and grace while helping students navigate challenges, relationships, stress, and life transitions.
Specialty Areas: Depression; anxiety and stress management; life skills; conflict management; family and relationship concerns; faith-related concerns.
Education and Licensure:- Licensed Clinical Social Worker, State of Wisconsin
- Lay Ministry Certification, Concordia College Milwaukee
- MS, Educational Psychology, University of Wisconsin-Milwaukee
- MS, Student Personnel Administration, Concordia University Wisconsin
Office: Albrecht 108A
Email: Kari.Metts@cuw.edu
- Monday: 9 a.m. - 2:30 p.m.
- Supervision Wednesday: 12 - 2:30 p.m.
- Thursday: 5 - 9 p.m.
- Friday: 9 a.m. - 1 p.m.
Kari Metts is a Clinical Mental Health Counseling graduate student completing her counseling internship at the CUW Counseling Center under clinical supervision. She also serves part time as CUW's Veteran Outreach Coordinator, connecting student veterans and military-affiliated family members with campus and community resources. Kari is retired from the United States Army after 26 years of service.
Kari brings experience in life coaching and enjoys supporting students with the concerns that matter most to them, including relationships, time management, study skills, transitions, and personal growth. She understands that moving from high school to college and from family life to greater independence can feel challenging, exciting, and overwhelming all at once.
Her goal is to help students feel welcomed, supported, and connected while building confidence, resilience, and a stronger sense of belonging. Kari encourages students to view mistakes as opportunities to learn and grow as they become a healthier and more confident version of themselves.
Specialty Areas: Military and veteran concerns; college transition; relationships; time management; study skills; resilience; belonging; confidence and personal growth.
Education and Licensure:- Clinical Mental Health Counseling graduate student and counseling intern
- MS, Student Personnel Administration-Higher Education
- BA, Community Education
- Retired United States Army veteran with 26 years of service
Office: Albrecht 108C Intake and Triage
Email: student.wellness@cuw.edu
- Monday, Wednesday, Thursday: 4 - 8 p.m. | Supervision Wednesday 12 - 2:30 p.m.
- Friday: 9 a.m. - 12:30 p.m.
About me: Asia McMurphy is a graduate student in the Clinical Mental Health Counseling program at Concordia University Wisconsin and serves in the Counseling Center under clinical supervision. She is a licensed Substance Abuse Counselor in Training in Wisconsin and brings five years of mental health experience supporting individuals in community mental health centers and hospital settings.
Asia has experience with programs focused on anxiety, obsessive-compulsive disorder, depression, and substance use. Her approach is flexible and collaborative because she recognizes that one treatment approach will not work for every person. She works with each student to understand their needs, identify useful strategies, and develop a counseling plan that supports their individual goals.
Outside of counseling, Asia enjoys playing board games with friends, scrapbooking, and spending time with her cats, Lucy and Cali.
Specialty Areas: Anxiety; obsessive-compulsive disorder; depression; substance use; collaborative and individualized counseling.
Education and Licensure:- Substance Abuse Counselor in Training (SAC-IT), State of Wisconsin
- Graduate student, Clinical Mental Health Counseling, Concordia University Wisconsin
- Five years of experience in community mental health and hospital settings
Office: Albrecht 108A
Email: student.wellness@cuw.edu
- Tuesday: 2 - 11 p.m.
- Wednesday: 2:30 - 6 p.m. | Supervision Wednesday 12 - 2:30 p.m.
- Friday: 3 - 11 p.m.
About me: Alison Burgess is a master's student completing their counseling internship at the CUW Counseling Center under clinical supervision. Alison is passionate about creating a welcoming, supportive, and nonjudgmental space where students can feel heard, understood, and empowered throughout their counseling journey.
Alison's areas of interest include anxiety, depression, trauma, and eating disorders. They use a person-centered approach and incorporate Cognitive Behavioral Therapy, Dialectical Behavior Therapy, and Internal Family Systems to tailor counseling to each student's needs, preferences, and goals.
Alison has completed training in HIPAA, Nonviolent Crisis Intervention, and Basic Life Support and is a student member of the International Association of Eating Disorders Professionals. Outside of counseling, Alison enjoys spending time with family, getting lost in a good book, and exploring the outdoors on hikes with their dog.
Specialty Areas: Anxiety; depression; trauma; eating disorders; person-centered counseling; CBT; DBT; Internal Family Systems
Education and Licensure:- Master's-level counseling intern under clinical supervision
- Training in HIPAA, Nonviolent Crisis Intervention, and Basic Life Support
- Student member, International Association of Eating Disorders Professionals
Office: Albrecht 108C Intake and Triage
Email: student.wellness@cuw.edu
- Tuesday: 4 - 8 p.m.
- Supervision Wednesday: 12 - 2:30 p.m.
About me: Sana Boateng is a Professional Counseling graduate student at Concordia University Wisconsin who is completing her practicum under clinical supervision. She is passionate about creating a safe, supportive, and nonjudgmental environment where students feel heard, respected, and empowered to grow.
As a professional counseling student, Sana is further developing her skills in providing person-centered, culturally responsive, and strengths-based counseling. Her areas of expertise and interest include family and relationship counseling, maternal and perinatal mental health, parenting and parent-child relationships, life transitions, and emotional wellness.
Sana's approach is grounded in empathy, compassion, and the development of strong therapeutic relationships. She believes every person has a unique story and values the opportunity to support students as they navigate challenges, discover their strengths, and work toward meaningful change.
Through her practicum, Sana continues to expand her clinical knowledge and strengthen her counseling skills. She is committed to lifelong learning and to becoming a counselor who makes a positive difference in the lives of others.
Specialty Areas: Family and relationship counseling; maternal and perinatal mental health; parenting and parent-child relationships; life transitions; emotional wellness; person-centered, culturally responsive, and strengths-based counseling.
Education and Licensure:- Professional Counseling graduate student, Concordia University Wisconsin
- Counseling practicum student under clinical supervision
