Blackboard Support

Concordia University Wisconsin & Concordia University Ann Arbor

Select from the two options below the category that best describes you:

My Course is Primarily Face-To-Face

Choose this option if you're using Blackboard and the course you need assistance with is primarily face-to-face or in the classroom. If you're not having course-specific issues, choose this option if you primarily take or teach courses face-to-face.

Support for Face to Face Courses

My Course is Primarily Online

Choose this option if the course you need assistance with is primarily online with little to no classroom meetings. If you're not having course-specific issues, choose this option if you primarily take or teach courses fully online.

Support for Online Courses

Support for Face-to-Face Courses is administered by Concordia's Center for Excellence in Learning & Teaching (CELT). The CELT develops faculty for excellence in teaching in the face-to-face and blended learning environments, including the meaningful connection between faith and learning, to support Concordia's mission of Christ centered Lutheran higher education. CELT encourages self-reflective, scholarly teaching among Concordia faculty through consultation, collaboration, and community.

Technical Support

262-243 CELT (2358)
celtsupport@cuw.edu

Toll Free

1-888-377-7447 (opt. 2)

Hours of Operation (hours may vary on holidays)

Day of the Week	Hours of Operation
Monday-Friday	8am - 4:30pm CST
Saturday-Sunday	Closed

Our office and learning spaces are located in R006-R008 on the Mequon campus.

The Concordia Office of Continuing and Distance Education (OCDE) provides technical support for online courses. Concordia's OCDE champions the delivery of Christ-centered lifelong learning experiences that are high-quality, rigorous, flexible, accessible and anywhere.

Technical Support

1-888-377-7447 (opt. 1)
blackboardsupport@cuw.edu

Hours of Operation (hours may vary on holidays)

Day of the Week	Hours of Operation
Sunday	Closed
Monday	8am - 4:30pm CST
Tuesday	8am - 8:00pm CST
Wednesday	8am - 8:00pm CST
Thursday	8am - 8:00pm CST
Friday	8am - 4:30pm CST
Saturday	Closed

If it is outside of our normal hours PLEASE still email us at blackboardsupport@cuw.edu or call us at (888) 377-7447. This will create a ticket for you. We do monitor tickets during off hours in case of emergencies. We will get back to you as soon as possible.