You’ve chosen Concordia University Wisconsin for many reasons: you want an excellent education, one that offers a Christian foundation rooted in Lutheran doctrine. You love the beautiful location on the shores of Lake Michigan and countless opportunities to get involved in extracurricular activities. You’re excited to make your mark at CUW!

The CUW Residence Life staff is here to help you make a smooth transition onto campus so you can enjoy all those things. We’ve put together a residence life checklist of need-to-know information and handy tips to help you get right into the swing of things.

We’ll see you on campus!

Check-in checklist

  1. Report to the Field House where you will pick up your Student I.D.
  2. Bring your student I.D. and check-in with the RA staff inside your residence hall on the main floor. Pick up your key, Room Condition Report, and other materials.
  3. Read your RCR (Room Condition Report). This states that the condition of the items in your room at the time you move in. Inspect your room to see if there are any discrepancies between the RCR and the actual condition of the room. If there are, note them on the RCR to ensure that you will not be financially accountable to pre-existing damages upon check-out.
  4. Park your vehicle in the lot nearest your hall and unload your belongings at the curb. (Don’t worry—they’ll be safe.)
  5. Once you have unloaded your car, move it to free up spaces closer to the building for other students.
  6. Last step! Finish move-in by bringing your belongings to your room, getting settled in, and celebrate your new year at CUW!

Tried-and-true moving tips

  • Pack medium-sized boxes and don’t make them too heavy. (Most of our residence halls do not have elevators.)
  • Bring a cart or dolly to stack boxes and make each trip more productive.
  • Recruit strong helpers to assist you in unloading your car and getting your belongings to your room quickly.
  • Bring your patience! Our staff will be at every building trying to move things along as quickly as possible, but sometimes it’s a slow process. Check weather forecasts and plan accordingly. Bring umbrellas and plastic coverings for your things just in case the weather doesn’t cooperate.

About your room

All rooms include drapes or blinds, cable TV connection, smoke detector and a micro-fridge. Each resident is provided with a desk, desk chair, bed, wardrobe, dresser, Ethernet jack and phone jack.

All beds have components that enable you to bunk or loft the beds. Most halls on campus have extra-long mattresses. Augsburg Hall has standard twin. If your housing assignment is in Augsburg, you may request an XL mattress here. Please note we have a limited number available on a first-come, first-served basis.

Micro-fridges vary in size depending on the occupancy of the room. They consist of a refrigerator, freezer and microwave.

Room layouts and dimensions vary greatly, therefore we do not have measurements for individual residence hall rooms. You can view descriptions of our residence halls here. You may also schedule a tour through the Admissions Office by calling 262-243-4300.

RAs – We’re here for you

Knowing where to go and who to talk to can make all the difference. Two important groups of people who will play a vital role while you are living on campus are the Resident Directors and Resident Assistants.

  • Your Resident Assistants (RAs) have your back. You’ll meet your RA on move-in day, and he or she will be there throughout the academic year to help with any concerns you have about adjusting to college life.
  • Resident Directors (RDs) will be welcoming you to your new home on campus. As full-time professional staff members, your RD is your go-to person with any facility concerns or questions. They hold regular office hours all year long.
  • You’ll also get help from Orientation Leaders. On move-in day, they join forces, wear matching shirts and look for opportunities to help you. They will direct you to the right locations and help you carry boxes.

Connecting with your roommate

If you have been assigned roommates, their name(s) should be listed in the email from Residence Life. Please contact each other using the CUW email address template:

New students are assigned housing according to the date we receive their completed Housing Agreement and $300 deposit. Roommates are assigned based on self-reported preferences entered on the Roommate Match in the Housing Application. While Residence Life makes every attempt to place requested roommates together, due to the high demand for housing, we do not guarantee roommate requests.

Living with a roommate can enhance your college experience. We encourage you to contact your new roommate(s) once you receive their information. Decide who will bring the DVD player, TV, snacks, and more. Talk about how you will decorate your room or loft/bunk your beds to create more floor space.

If you did not receive your first choice in hall or roommate, you may apply for a room change once you arrive on campus. These changes will be considered after the first two weeks of the Fall Semester and on a space-available basis. (One change per year, please.)

Nervous about your first conversation with your roommate? Try to relax and keep an open mind. Expect that there will be differences between you as people. The most important goal of the conversation should be to establish good communication with each other so that you have a base to build on when move-in day arrives. If you don’t hit it off right away, don’t give up. Working on building a relationship can be exceptionally rewarding. Remember, our Residence Life staff is here to help.

You’ve got mail

Students living on campus are assigned mailboxes in the Mail Center in the Undercroft, beneath the Chapel. You can find your assignment under the Student Tab on the CUW Portal.

If you receive packages, the Mail Center will send an email to your CUW email account. That email will instruct you to present your CUW ID to the Mail Service Desk during business hours for pick up.

Remember, it’s your responsibility to fill out the Forwarding Address Card (available on the Portal) when vacating the residence halls. And be sure to keep this on file – your address while on campus:

Mailbox # 700 Highland Rd.
Mequon, WI 53092

Getting plugged in

Computers play a large part in college life and CUW has you covered! Every resident hall room has both wired and wireless connections for internet. Visit the IT office at Rincker 103 or use online instructions. (To use these instructions while on campus, you can connect from a non-resident hall location.) is our web portal that provides single sign in web services. All registered students have access to course information, library, campus life, Onecard, email, and more – anytime, anywhere.

Each student is given a email account. This feature rich account is setup on Microsoft servers and can be linked to a Live account for resources like single sign in to your personal computer, Skydrive and more.

CUW email is an essential tool for communicating with professors, staff and students. Make it a habit of checking your CUW email account often as all official University communication happens through CUW email. If you need help accessing your CUW email account, contact the IT Helpdesk (262-243-4357 or or stop by their office at Rincker 103.

Parking & registration

Students must register their vehicles with Campus Safety. To begin the registration process, log on to the CUW Portal. Under the Campus Life Tab, go to the Safety Net Channel and click on “Register my Auto.” After you have completed the online form, stop by the Campus Safety Office to pick up your sticker.

The parking fee for resident students will be charged to your university account once you pick your sticker up. Campus Safety does not accept payment for parking permits. All payments are handled at the Cashier’s Office.

Residents are required to park in the parking structure. If available, resident students who have earned 90 or more credits and are considered “seniors” may request a surface lot parking permit. There is no guarantee of surface lot parking. Parking in an unauthorized area will result in a $30 ticket per violation. Failure to register your vehicle will result in a $30 ticket. Tickets are paid in the Cashier’s Office. Students receiving 3 or more parking tickets in a semester will be referred to the Office of Student Conduct. Contact Campus Safety at 262-243-4344 with any questions.

The 3 P’s: Personal Property Protection

CUW is generally a very safe campus, but it never hurts to follow these simple guidelines:

  • If your property is not already covered by insurance, it is wise to obtain coverage for the time you are living on campus.
  • Lock your room every time you leave and while you sleep.
  • Do not lend your room key or Falcon One Card to anyone. Doing so is a violation of the Student Conduct Code.
  • Limit valuables in your room. Record the serial number and make/model information for valuables you will bring to campus.
  • An engraving tool is available at the Campus Safety Office for you to use to mark your valuables.
  • Store valuables out of sight.
  • Lock your bike and register it with Campus Safety.
  • Report all thefts or losses immediately to Campus Safety at 262-243-4344. Do not prop open entrance doors to your hall or any buildings.

Items of note

International students: If you are an international student, fall athlete or participating in a music group on campus, you’ll receive additional correspondence concerning your early check-in.

Cancellations: If plans change and you will not be attending for Fall Term or you change your mind about living on campus, you must notify both Residence Life and Admissions, separately and in writing (email, fax or letter is great). The Residence Hall Agreement is valid for the entire academic year. In most cases, cancelling your Agreement will result in financial penalty.

Contact us

We’re here to help make your stay on campus as great as possible. Please stop in to our offices—we would love to see you.

We’re located in the Student Center, Albrecht 107, next to the Bookstore. Our hours are Monday - Friday 8:00 am - 4:30 pm You can also reach us via phone 262-243-4328 or email at